If you plan on shopping at Waikem Honda in Massillon OH be
sure to read the reviews. If you have already shopped at Waikem Honda
please take a moment and write a car dealer review and let others know what to expect,
Good or Bad.
I was working with the salesman (Gary Grant) over the last week to negotiate the final price on a lease for a 2009 Honda Pilot and we had agreed to a price over the phone. This price was given to Gary by Rick Page. When my wife and I went in to the dealership to complete the sale, we filled out credit applications. After about 25 minutes, Rick Page came to us and told us that there "was a misunderstanding between Gary and I and that the price we were quoted was a misunderstanding. That the price we were quoted did not include sales tax." In fact, Gary admitted that the price he quoted me did, in fact, include sales tax. Throughout the entire sales process, Gary consistently quoted to me all prices with sales tax included. The “revised” price of the vehicle would have raised the overall cost of the lease over $1,200.00 over the term of the lease (39 months).
Following this, we requested that the credit applications be returned to us since Rick would not honor the quoted price he gave to Gary. Rick stated that he did not run a credit check. Rick then followed us outside to the parking lot to explain that there was a small problem because he did run a credit check on us. He insisted that we provide him a copy of our credit applications which we did not since he had lied to us and told us that he did not check our credit score.
I do not like to be baited and switched to a higher price, nor lied to, and will never conduct business with Waikem Honda again. Additionally, I will provide details of our experience concerning Rick Page and Waikem Honda to all related web sites including Honda and The Better Business Bureau.
This entire debacle is the result of Rick Page trying to manipulate us into paying more for a vehicle than what was originally agreed upon. I condemn Rick Page’s use and abuse of business ethics and his sales tactics.
Post Thanked
0
times Post Booed
0
times
Other Useful Searches for Massillon OH
Waikem Honda is a dealer in Massillon, OH. Waikem Honda offers Honda. Please feel free to Rate and Review the Waikem Honda Dealership so other Car Buyers can know what dealerships in the Massillon, OH area are great and which ones are just so-so. You can also use the Map below to locate other Massillon Car Dealerships quickly and easily!
Waikem Honda
run away from Waikem Honda Massillon Ohio
