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I'm really glad that I brought my old F150 to Velde Ford for repair. I worried about the price before I went there, but the local independent guy wanted even more, so I got a good deal after all! Dana was real good at explaining the situation with my truck, and had only the necessary work done....no unnecessary extras.
Got great service on my 00 Mustang at Velde Ford. Tried a local indpendent that couldn't fix the problem, but Velde's service dept found and fixed it right away.
I have an older F150, but it has only 35,000 miles. So I took it to the local Ford dealer when it needed some engine work. It was no big deal, and Dana and the boys got it fixed in no time. Real Ford parts, too, and none of that Chinese junk on my truck.
I haven't always brought my car to Velde Ford, but I'm really glad that I returned to them. The other Ford dealer nearby never treated me with as much courtesy or consideration. I really appreciate Sherry's helpfulness.
When I bought my Mustang in 2004 I wrote that I was completely satisfied with Velde Ford and in particular with Dave Woodhouse. The same holds true today. This is my 3rd purchase of a Ford vehicle since 2002. For me it's simple; when I need a new vehicle I just get in my car and drive 60 miles north to Velde Ford, look for Dave, and know that I will be completely satisfied with the vehicle and the experience. There are 4 Ford dealers closer to me than Velde, but I always get a better deal there.
I just moved here from California, and this service department experience was so much better than we had ever experienced in CA. Dana was especially helpful in explaining the required repairs and his estimate was fair and accurate. Velde Ford is fortunate to have him in its employ.
I was given a reasonable estimate of costs to repair my vehicle, and the actual bill was even a little bit less than that. The repairs were done in a reasonable amount of time, considering how significant they were. I had even gotten a second opinion before I took my car to Velde Ford, but it wasn't necessary since I was treated so honestly.
Buying a car from Velde Ford was the easiest, hassle-free experience. You never have to haggle or worry about getting ripped off in the numbers game like many other dealerships. This is the 6th new Ford we have bought since 2002 and as long as I can work with my salesperson Dave Woodhouse I will be back. Thanks for being honest!
Walter Hammock didn't like my suggestion they should pay for the lug nuts because the dealship failed to include the lock wrench for custom wheels in the car when it was purchased at 21,000 miles. A tire blew and I thought maybe they would replace the Goodyear Integrities too because the car only had 31,000 miles when the 50,000 rated tire blew. So--they took the locked lug nuts off and replaced then with standards. But, I told him I wanted the original nuts and he got them and said, "I'm through with you!"
Geico paid the towing with my emergency roadside assistance but the towing company called Velde Ford and told them I hadn't paid the towing bill. Three men from the service department surrounded me in the cashiers office in front of other customers and told me I had to pay the towing bill. They told me to speak with the towing company on the phone. I told the towing company to get organized and call Geico to confirm payment.
They were evil!! I thought they were trying to rip me off. Then, I got in the car to drive away and noticed a knocking sound. I took the car back and told Walter Hammock to drive it. He said "No!" I guess he realized his mistake and got in the car himself , drove it back into the service room. Came out and told me the brake was rubbing on the wheel and it would be just another 20 minutes.
What was wrong with those people? I guess they're all suffering through the rough economy. Maybe they had to take a cut in pay??
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Velde Ford is a dealer in Vero Beach, FL. Velde Ford offers Ford. Please feel free to Rate and Review the Velde Ford Dealership so other Car Buyers can know what dealerships in the Vero Beach, FL area are great and which ones are just so-so. You can also use the Map below to locate other Vero Beach Car Dealerships quickly and easily!
Velde Ford
Good deal; great car...thanks, Glenn!
Good service at Velde Ford and a good price, too!
A Great Deal from Great Velde Ford Salesguy
Great Service!
