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Why was your vehicle being serviced?
Maintenance
Were you given an accurate wait time?
None Given
Would You Recommend this Dealership?
No
Year of your vehicle
2007
Make of your vehicle
nissan
Name of Your Service Technician?
Review Ratings Score
Problem Fixed
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Treated
0
Overall Score
0.00
This is a horrible dealer to make business with!! TRUST ME GUYS!! When you are first shopping for a car they of course are very nice but after NOT AT ALL!! they dont pick up the phone, hold you on the phone ultill you just give up and they are so rude on the phone!!i pay over 80 dollars a month for a service/maintance plan and everytime i call to bring my car in they dont pick up!!! it is so rude!!! or they made me wait hours on the phone!!! so basically i just have to show up in persona and wait hrs!!! ... worst service ever!!! THIS GUYS SUCKS!!!! ...s
Looked at a used 2006 BMW 530 XI with navigation. When I test drove the car I noriced the navigation dvd was missing and the headlights had condensation in both of them. I was told that before I pick up the vehicle, that this was going to be taken care of. I advised the sales man, Jose Cepeda, that a friend of mine bouth a BMW and where he bought the car they never gave him the dvd for the navigation system. He promissed me that he was going to make sure I get these prblems fixed. When I went to pick up the car on Saturday July 25, 2009, the automatic wiper's sensor cover was missing and I asked Jose what happened? his response was when another bmw comes in I'll take it from that car and give it to you. So I said, "and make another unhappy costumer." His response should had been I will order the cover from the bmw dealer, not take it from another one. I have been several times back to Toyota of Hackensack and I still keep getting the run around.
Post Thanked
0
times Post Booed
0
times
Taking Advantage of Famale Hispanic Senior Citizen
Taking Advantage of Famale Hispanic Senior Citizen
Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Phone
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
Mike A
Review Ratings Score
Pricing
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Financing
0
Treated
0
Overall Score
0.00
no star for this dealer, They took advantage of my mother the finance department stuck it to her for being a Hispanic senior citizen and believing she was getting a lower interest rate but got a higher one instead and was not explained the contract buyer beware please take someone with you that reads and writes and ask lots of questions don't believe what they tell you make sure check what they write on the contract. Salesman Mike A my mom is still waiting for you to fix her problem and her phone call she is still waiting it’s only been two months.
Post Thanked
0
times Post Booed
0
times
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Toyota of Hackensack is a dealer in Hackensack, NJ. Toyota of Hackensack offers Toyota and Used Cars. Please feel free to Rate and Review the Toyota of Hackensack Dealership so other Car Buyers can know what dealerships in the Hackensack, NJ area are great and which ones are just so-so. You can also use the Map below to locate other Hackensack Car Dealerships quickly and easily!
Toyota of Hackensack
HORRIBLE CUSTOMER SERVICE AFTER PURCHASE A CAR
Lies-Lies-Lies- The best way I can describe it.
Taking Advantage of Famale Hispanic Senior Citizen
