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Tommie Vaughn Ford in Houston TX

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Tommie Vaughn Ford

(713) 869-4661

1145 North Shepherd Drive
Houston, TX 77008

Overall Rating 4.874.874.874.874.87
Sales Rating 5.005.005.005.005.00
Service Rating 4.714.714.714.714.71

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November 14, 2009, 3:02 pm
 
Join Date: Nov 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
dTester is on a distinguished road

Default Service Dept. Review
4.714.714.714.714.71

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
Yes

Would You Recommend this Dealership?
Yes

Year of your vehicle
2001

Make of your vehicle
Lincoln

Name of Your Service Technician?

Review Ratings Score
Problem Fixed5    Greeting4
Honesty4    Time5
Questions5    Promises5
Treated5   
Overall Score 4.71

Very pleased with the service Tommy Vaughn Ford did on my Lincoln. On more than one occasion, my vehicle problem was fixed by Tommy Vaughn in one visit, within the time estimated, and at a fair price. They provided drop off and pick up shuttle service and the drivers were very polite and patient. My 2001 Lincoln has held up very well, but when it needs work I take it to Tommy Vaughn Ford. I've always been satisified with the outcome when taking my car there.
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May 11, 2007, 12:37 pm
kennethdavies
Car Dealer Check Member
 
Join Date: May 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
kennethdavies

Default Upfront, honest pricing without the sales pressure
5.005.005.005.005.00

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Rick Sausley

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

I love the way they do business at Tommie Vaughn. At I searched high and low online for the best deal, and most dealers gave me the run around. They did everything they could to get me through the front door before ever mentioning anything about price.

Tommie Vaughn was different. They gave me a great price upfront!! They were willing to special order the car I wanted, at invoice, and pass all the incentives on to me. Their only profit is the dealer holdback, which on the car I order is not much at all. Their philosophy is any sale is a good sale.

They will not waste your time making you jump through hoops. If you know what you want go to Tommie Vaughn and talk to Rick Sausley. He is a great guy, will give you a great price and is very upfront with you!! This is my first new car ever and I'll definitely go back to Tommie Vaughn.
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