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Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
Q
Review Ratings Score
Pricing
4
Greeting
3
Honesty
1
Time
0
Questions
4
Promises
0
Financing
4
Treated
0
Overall Score
2.00
Bought vehicle with coffee spilled down doors and over all filthy. They promised detail, nav disk, and dvd headsets. Took in for appointment detailer left early, nav disk not in bcz they are nolonger certified to get direct and have to buy after market (they will not get it from other local dealer that has it in stock for me), headsets from China! Parts not by manufacturer, and not living up to promises. Should I mention wrong owners manual and people refusing adjustments because of it? Very disappointed in what use to be a reputable seller.
I made a deal for a Van for over $18,000 after they gave me my trade-in and I signed for it . I told my son and he found in on the internet and it was the same vin number for the asking price of only 16,995. I called and had a fit but Chris Cook said, to bad basically. I stopped payment on my check and said, sue me and left. The management did call me and we did make a deal, but it was a sham and they just got caught. I have found that is how Chris Cook works. He was at Glenbrook Dodge and he pulled the same scams their. He also always says that they have a buyer for your car, we will get you a loaner. Don't ever do that he will have your deposit , your car and you will be up the creek without a paddle. If Tomkinsons wants to be a reputable dealer at all, they will let Chris Cook go tomorrow. Avoid him at all cost, he gives used car salesman a worse name than they already had.
I should have know better and walked away when they asked for a down payment of 1000$ but with the agreement they would not cash the check.
To get the car down to the 450$ per month mark, they could not accept my van on trade. I exchange they cut me a check for 900$ to cover the cost of three months worth of payments.
I had currently purchased a car from Tomlinson automotive group, with the agreement on the payment would be no more than 450$ per month. A sales rep offered to give me a warranty package that would bring my payment to 591$ per month.
The deal he offered to me was he would cut me a check for the difference between 450$ and 591$ for the first three months, and at that point I could cancel the warranty to bring my payment back to 450$ per month. The finance officer Bret told me the payment could be even cheaper if I sell my van in that period as my credit would improves.
After three months I went in the cancel the warranty and the third party warranty group would send a check to capital one with in 6 weeks. This means I would have that higher payment for a short time. I called capital one to check on the process 2/18/09 and found out that would go towards the principle but it would not affect my payments.
Looking further into the deal I realized the warranty cost 2050$ which is not even in the ball park to bring the payment to the 450$ agreed mark.
I left a message for Bret the finance officer 2/18/09, and spoke with him on 2/24/09 about the info I received from capital one and he verified the information and apologized if the info I received from sales was incorrect.
I also copied other parties involved just to let them know how I feel and to let other know how they did business with me.
At this time it looks like I will have to give up the car with a major dent in my credit, I just want other to know how they do business. This has been a good lesion on my trusting ways.
Post Thanked
0
times Post Booed
0
times
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Tomkinson Dodge Bmw is a dealer in Fort Wayne, IN. Tomkinson Dodge Bmw offers BMW and Dodge. Please feel free to Rate and Review the Tomkinson Dodge Bmw Dealership so other Car Buyers can know what dealerships in the Fort Wayne, IN area are great and which ones are just so-so. You can also use the Map below to locate other Fort Wayne Car Dealerships quickly and easily!
Tomkinson Dodge Bmw
Dissappointed
Warning Chris Cook now works here
