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Three County Volkswagen in Lyndhurst NJ

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Three County Volkswagen

(201) 933-8383

701 Riverside Ave
Lyndhurst, NJ 07071

Overall Rating 0.670.670.670.670.67
Sales Rating 0.880.880.880.880.88
Service Rating 0.430.430.430.430.43

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January 20, 2009, 11:53 am
rollerdexter
Car Dealer Check Member
 
Join Date: Jan 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
rollerdexter

Default no help in finding the car I needed
0.880.880.880.880.88

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?

Review Ratings Score
Pricing2    Greeting3
Honesty2    Time0
Questions0    Promises0
Financing0    Treated0
Overall Score 0.88

Told me they had a manual version of the car, but after I drove there, they only had an automatic.Refused to spend any time looking at other dealers stock for a manual.
No offer to get a manual on the lot for my next visit to test drive.
Refused to spend any time quoting a price for a factory-order manual trans Jetta sportwagen.
They only wanted to sell me what was on their lot.
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November 14, 2008, 8:14 pm
Getalife
Car Dealer Check Member
 
Join Date: Nov 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
Getalife

Default WORST SERVICE DEPARTMENT IN HISTORY!!!!!!!!!
0.430.430.430.430.43

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
2008

Make of your vehicle
Wolfsberg Jetta

Name of Your Service Technician?
Don't know never told me

Review Ratings Score
Problem Fixed3    Greeting0
Honesty0    Time0
Questions0    Promises0
Treated0   
Overall Score 0.43

Don't go to this dealer for Service. They are rude, ignorant, and obnoxious. They make numerous promises they can not keep. They don't spend anytime to explain the work they have performed and just have a clerk hand you paper with a bunch of crap on it. The service manager is a complete idiot and so are there techs. The clerks there just look at you with dumb expressions like they don't know where they are or why you are there. To top it off, they lost my keys and I had to wait for an hour for them to locate them. They happened to be in a techs pocket while he was away from the dealer.
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