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I called about a new camaro and they said they had one on thier lot with all the options I wanted. I showed up an hour later and the car I wanted was sold but they tried to get me to look at a camaro that was nothing like what I wanted. I left aggrivated. 8:30 the next mourning the salesman called me and told me the car I wanted was available the other deal fell threw. I asked what they were getting for the car since the car is popular and some dealers are charging over invoice. He told me 5 over invoice and I said forget it thinking he meant five thousnad, he then asked me what I think he meant by five and I said thousand and he said no five hundred. And I said OK I'll come take a look. I think he was trying to feel me out to see what he could soak me for. I drive an hour to the dealership just to get there and have him tell me the managment insists on 2000 over invoice. I start to walk out and he tells me to come inside so we can fight for a better price. I told him I didn;t have time for that game and left. I have never had a worse experiance with a dealer and I have had some bad ones.
Please listen up. This was the worst experience with a dealership that my husband and I have ever experienced. We were promised 1 price and payment after a couple of days of thought we were given a call back from their salesmen (who mind you was completely rude and condescending) that these were the figures and they were 100 dollars more then what we were promised. When i called my salesman he said to come down that day and everything would be taken care of and whatever was negotiated originally would be the sealed deal. We drove down there and 1. Were greeted very poorly 2. finance guy talked down to us and didnt want to "challenge our intellegence" and again gave us the same wrong numbers that we didnt agree too. It felt as tho i was in a boxing match. To make a long story short they made a mistake in not calculating our pay off into the loan when they said they did, did not do anything to work with us, salesman left the room and did not take responsibility for the mistake, and left us high and dry. We walked out of there furious and will NEVER step foot there again. Empty promises and extremely rude sales, finance, and business managers!
The transaction started just fine, but when we put the deposit on what we thought was a GM certified vehicle, they suddenly forgot to include that on the final sales contract. we are fighting it because it is written on our deposit contract, but are awaiting the final outcome. Instead they tried to include a platinum protection policy that is good at only their dealership which is over an hour from our home. We were desperate to purchase a vehicle for my husband due to his car being totalled by someone else, but we wanted to let all buyers beware. As we were leaving the dealership, someone else was coming in to complain about a platinum protection plan that they never explained to him either. Buyer Beware in a big way!!!
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Terryville Chevrolet is a dealer in Terryville, CT. Terryville Chevrolet offers Chevy. Please feel free to Rate and Review the Terryville Chevrolet Dealership so other Car Buyers can know what dealerships in the Terryville, CT area are great and which ones are just so-so. You can also use the Map below to locate other Terryville Car Dealerships quickly and easily!
Terryville Chevrolet
Big waste of time. Look elsewhere.
Worse Experience Ever
