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June 12, 2007, 3:12 pm
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Car Dealer Check Member
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Join Date: Jun 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Horrible Service and does not stand behind adverti
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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
Scott Pratt
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| Review Ratings Score |
| Pricing | 1 |
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Greeting | 1 |
| Honesty | 1 |
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Time | 1 |
| Questions | 1 |
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Promises | 1 |
| Financing | 3 |
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Treated | 1 |
| Overall Score | 1.25 |
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Superior Cadillac GMC in Brighton puts the sleazy back into used car salesman. They do not stand by their prices, even when given adequate backup of their OWN website showing the advertised price. They claim to have sent accessories multiple times that were included in the original deal (but not available on the day of purchase), yet the items never show up. They use the "we'll call you back once we have looked into this" and never call back. They claim to not have received messages, faxes, calls, even when you have confirmed with their office that everything was received. They pressure you for insurance and guarantees that you do not need, yet do not include the 3 month OnStar feature that is supposed to be free (and promised by them to be free). Overall, I would not recommend this car dealership to anyone. John Dasky and Terry Nadeau were the managers I dealt with and Scott Pratt was the salesman. There are plenty of dealerships in Michigan - find one that is not Superior Cadillac!
 Post Thanked 0 times  Post Booed 0 times
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Superior Cadillac GMC
