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Southwest Hyundai in Albuquerque NM

If you plan on shopping at Southwest Hyundai in Albuquerque NM be sure to read the reviews. If you have already shopped at Southwest Hyundai please take a moment and write a car dealer review and let others know what to expect, Good or Bad.

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Southwest Hyundai

(505) 265-2277

8800 Lomas Blvd NE
Albuquerque, NM 87112

Overall Rating 3.853.853.853.853.85
Sales Rating 3.853.853.853.853.85
Service Rating No Ratings Yet

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May 31, 2009, 11:29 am
napamike
Car Dealer Check Member
 
Join Date: May 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
napamike

Default JIM HINDERSON GREAT TO WORK WITH!
4.884.884.884.884.88

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
JIM HINDERSON

Review Ratings Score
Pricing4    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 4.88

I had requested through the internet MANY requests for price quotes from many dealerships (Nissan, KIA, Toyota, etc) and Jim Hinderson was the only person that took the time to follow through on my request. He contacted me by phone (which I indicated was ok) within an hour after my request to obtain more information of what I was looking for. He was very eager to help. His product knowledge was very good and he's obviously believes in his dealership and service department. My wife joking said that we need to have everything done within an hour after we made our choice of vehicle including financing. Well, they missed that time constraint by 22 minutes! I would reccommend Jim's services to anyone.
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May 30, 2009, 9:52 pm
Sunrunner
Car Dealer Check Member
 
Join Date: May 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
Sunrunner

Default Good experience
5.005.005.005.005.00

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Phil

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

I went in to look at cars with the intent of buying in the future. *I had done research and knew what I wanted. *Rather than buying a new car, they had a 2 year old car that was just what I wanted. *They did not try to show me other cars our of my price range, just worked with me within my comfort zone.*
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May 23, 2009, 11:08 pm
Team1
Car Dealer Check Member
 
Join Date: May 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
Team1

Default Dont waste your time at this dealer
0.000.000.000.000.00

** This review is not verified by Team1 ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
unknown

Review Ratings Score
Pricing0    Greeting0
Honesty0    Time0
Questions0    Promises0
Financing0    Treated0
Overall Score 0.00

The absolute WORST dealership salespeople I have ever had the misfortune of encountering. Total con artisists that should be investigated by the Attorney General. Unbelievably ridiculous pricing and disrespectful salespeople. How they can sleep at night ripping people off as they clearly do is a real mystery- amazing how people can walk around with NO Conscience whatsoever.
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April 30, 2009, 1:10 pm
shagnasty
Car Dealer Check Member
 
Join Date: Apr 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
shagnasty

Default I just wanted to LOOK!!!
0.750.750.750.750.75

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
Michael Baca

Review Ratings Score
Pricing0    Greeting3
Honesty0    Time2
Questions0    Promises1
Financing0    Treated0
Overall Score 0.75

I went in to see what was offered in new models, pressured and lied to into buying a used car with offer of great warranty and "a couple days and up to 500" miles to reconsider. Yes, I was not prepared - just the 2nd car we looked at. Ended up paying $5000 over NADA, plus got charged for the extended warranty, they wouldn't take the car back the next morning. Instead of litigating, I settled with the manager for the warranty, ended up paying ONLY $3000 over NADA dealer. Expensive lesson - DO NOT GO NEAR THIS PLACE!
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November 16, 2007, 9:20 am
notpleased
Car Dealer Check Member
 
Join Date: Nov 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
notpleased

Default Do Not Buy There
2.752.752.752.752.75

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
Richard

Review Ratings Score
Pricing1    Greeting3
Honesty1    Time4
Questions3    Promises2
Financing4    Treated4
Overall Score 2.75

I was manipulated into buying a car that was very much overpriced. Will never go there again will tell everyone of this experience. Don't buy there.
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  Report Review
May 1, 2009, 9:29 am
shagnasty
Car Dealer Check Member
 
Join Date: Apr 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
notpleased
Default Comment on Do Not Buy There

Thanks for posting. It happened to me, too!
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  Report Review
May 23, 2009, 11:11 pm
Team1
Car Dealer Check Member
 
Join Date: May 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
notpleased
Default Comment on Do Not Buy There

I agree! The WORST sales people and pricing ! Do not bother wasting your time in this place!
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October 17, 2007, 11:27 am
BigBopper
Car Dealer Check Member
 
Join Date: Oct 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
BigBopper

Default Excellent Customer Service
4.754.754.754.754.75

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Orlando

Review Ratings Score
Pricing4    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing4    Treated5
Overall Score 4.75

Orlando was our salesperson and he is the person we will buy all our cars from. Gary was the internet manager and was also very helpful. But Orlando really went out of his way for us. We will buy all our cars from Orlando at Southwest Hyundai in Albuquerque!
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October 16, 2007, 11:04 pm
Adelina
Car Dealer Check Member
 
Join Date: Oct 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
Adelina

Default Very Friendly
5.005.005.005.005.00

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Jason Kinnan

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

I had a very good experience at Southwest Hyundai in albuquerque. My father bought his Hyundai at Southwest, and he told me I should go there. He was right. Jason Kinnan (who they call "outback") was very friendly and very helpful. I had gone to the other Albuquerque Hyundai dealer and it was not as good as it was at Southwest. I have sent 3 other people to Southwest Hyundai and they were all happy. :lol:
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