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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
Delia/Attila
Review Ratings Score
Pricing
5
Greeting
3
Honesty
0
Time
1
Questions
0
Promises
2
Financing
4
Treated
0
Overall Score
1.88
They wouldn't discuss specifics over the phone. I got there and the salesperson could not drive stick and said she did not have a license, I think, although English was a second language and Russian I think the first(which made it hard to relate and wonder "why would you hire this person who has no common ground with Americans and doesn't speak English well to sell cars to Americans" Then they handed me off to another Russian who told me that the Kia Spectra was the best selling small car in America last year. I took this with a grain of salt but found out it's not in the top ten and certainly doesn't beat Civics and Corollas. Then I was told that anti-lock brakes are a luxury and not necessary except for large cars. I live at 10000 ft in the rockies with snow and ice and you definately need them.
Then I was sent a survey asking my opinion on the service and I said exactly what I said here and then I started recieving emails from the General manager saying that I was lying and that I need to keep my opions to myself. Why did you give out surveys if you don't want the truth to improve your business? I just wanted a car for a good price. These people are completely incompetent and after the managers email I will never buy a car from KIA or Hyundai.
This dealership is all talk. The promised me that they could finance me for a used SUV, which is what I wanted. They tried to tell me that I could qualify for a new car, which was much too small for my family and I. They would not listen. I had four people try to convence me to buy a new car. When i walked out they told me that they could get me into a used car but not the one i wanted, which they said they sold that morning within the three hours that we were there (I doubt it). Do not go to the dealer unless you want to be treated like trash.
Post Thanked
0
times Post Booed
0
times
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