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Serra Toyota Reviews

Reviews of Serra Toyota
If you plan on shopping at Serra Toyota in Birmingham AL be sure to read the reviews.

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Serra Toyota


1300 Center Point Parkway
Birmingham, AL 35215
(205) 314-8125

 Driving Directions Link
Overall 2.502.502.502.502.50
Sales 2.502.502.502.502.50
Service N/A
Car Care Products



Typical for a stealership.
September 10, 2007, 1:25 pm
Stew Peddassle
Car Dealer Check Member
 
Join Date: Sep 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
Stew Peddassle
2.502.502.502.502.50
Default Typical for a stealership.

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
cant remember

Review Ratings Score
Pricing3    Greeting4
Honesty3    Time3
Questions2    Promises1
Financing1    Treated3
Overall Score2.50

Complete scammers.
Do not buy from these piece of _-_-_.
If you do buy from them, READ EVERYTHING PERTAINING TO CONTRACTS, ETC!!!!
I bought a car from them, and they explained everything out, and I agreed to some stuff and declined some other optional packages and warranties......Several months later, I was looking for a phone number to toyota, and actually re-read some of the contract, and they added on a bunch of crap (several thousand dollars), that I specifically declined to pay for.
I was told to sign one sheet to verify I DECLINED a premium maintainance package, and they printed on the contract, that my signature is to ACCEPT the package.
They also told me I had a 100,000 mile warranty from TOYOTA. Turns out they sold me (without my knowledge) a 100k mile warranty from Fidelity Warranty Services, Inc. for $1100. Serra gets a pretty good % off all the contracts they (serra) sells for Fidelity. Then Fidelity refuses to pay for any repairs made.
Click this link to see how Fidelity runs, also check out the BBB and other consumer reporting groups
http://ripoffreport.com/searchresults.asp?q1=ALL&q4=&q6=&q3=&q2=&q7=&searc htype=0&submit2=Search%21&q5=fidelity+warranty

All in all, this experience reminded me of why every single comment I've heard about Serra, was derogatory.
Also, dont buy a car from a sh!tty stealer, like Serra, anywhere close to the end of the sales month. That's when the pressure is on the boy's to rip you off, to meet their quota's.
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