Car Dealer Reviews - Read - Write a Review
Search Car Dealer Reviews  
Advanced Search | Zip Code Search RSS FeedsFollow Car Dealer Check on TwitterFollow Car Dealer Check on FaceBook
Free User Registration Add a Dealer FAQ Car Forum

Saturn of Cary in Cary NC

If you plan on shopping at Saturn of Cary in Cary NC be sure to read the reviews. If you have already shopped at Saturn of Cary please take a moment and write a car dealer review and let others know what to expect, Good or Bad.

Saturn of Cary Sales Review Write a Sales Review Saturn of Cary Service Review Write a Service Review

NOT a Car Dealer Check Member

Saturn of Cary

(919) 461-8300

91 Mackenan Dr
Cary, NC 27511

Overall Rating 0.860.860.860.860.86
Sales Rating No Ratings Yet
Service Rating 0.860.860.860.860.86

Vehicle Research Information


Steps for Best Car Price
Edmunds Vehicle Research
Vehicle History Report


 Saturn Price
Saturn Dealers
 Saturn Forum

 Driving Directions Link

Is this your Dealership? Edit This Dealership Bookmark this Page

September 30, 2008, 5:17 pm
saturn69
Car Dealer Check Member
 
Join Date: Sep 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
saturn69

Default SATURN OF CARY SERVICE DEPARTMENT SUCKS
0.860.860.860.860.86

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
1995

Make of your vehicle
SATURN SL2

Name of Your Service Technician?
JOE

Review Ratings Score
Problem Fixed0    Greeting3
Honesty0    Time0
Questions3    Promises0
Treated0   
Overall Score 0.86

My wife called them on 29 Sep and explained that one cylinder was not firing in the car, and that we really needed to get it fixed quickly as it was the car that our son drove to work every day. She was given a 0930 appointment on 30 Sep. I dropped the car off at 0845 on the 30th. Joe took the info as to the symptom and said he'd give me a call later on after they had looked at it. My wife called them again at about 1630 on the 30th and Joe told her that they had not had time to look at it yet. Then he explained to her that he had told "the guy that dropped the car off" that morning that it would take 2 or 3 days to look at it, and that I had said fine. No such conversation ever took place, and I should know since I was the "guy" that dropped it off. I called Joe back immediately and told him what my wife had told me. I asked him if he had told the guy that dropped it off that it would take 2 or 3 days, and he said yes. Then I told him that I was the guy that had dropped it off and that he had never even mentioned anything like that to me. He just got kind of quiet and then said that maybe I had misunderstood what he had said, or not heard him correctly. I told him that I know what we had talked about, because it was comprised of only a few sentences, and that no time limit at all had even been mentioned. I told him that I did not appreciate him lying to my wife or to me, and told him that if they are to busy to work on vehicles that they least they could do would be to be honest about it. The 2 or 3 days would not have been as bad if they had really mentioned that up front, instead of just trying to pull something by blowing our car off and slipping the "quick fix" jobs in before it, or whatever they were doing. He said that he would look at it "first thing in the morning", as they were getting ready to close for the day. Ya, I'll believe that only if they really call us in the morning. To top it off, we had taken my wife's VUE in to that same dealer to have some work done on it a few months ago and ran in to the same type of situation. They had told us to bring it in at 0800 and they would look at it, and come that afternoon they had still not even looked at it. That vehicle also took 2 days to have the work done on it. I don't know what their problem is, but I'm definetly looking around for another Saturn dealer, or just another mechanic some place else to work on our vehicles in the future. One that is NOT trying to put something over on us all the time. One that is honest with us, which this Saturn Dealer Maintenance guy Joe is obviously NOT.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply
You must be logged in to Thank this post Post Thanked
0
 times You must be logged in to Boo this post Post Booed
0
 times

Other Useful Searches for Cary NC
Saturn of Cary is a dealer in Cary, NC. Saturn of Cary offers Saturn. Please feel free to Rate and Review the Saturn of Cary Dealership so other Car Buyers can know what dealerships in the Cary, NC area are great and which ones are just so-so. You can also use the Map below to locate other Cary Car Dealerships quickly and easily!
Cary Car Dealers
Cary Saturn Dealers
Other Dealers in Cary

Copyright Car Dealer Check © 2005 - 2009. All Rights Reserved