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Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
None Given
Would You Recommend this Dealership?
No
Year of your vehicle
2000
Make of your vehicle
chevy
Name of Your Service Technician?
mike
Review Ratings Score
Problem Fixed
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Treated
0
Overall Score
0.00
these guys are crooks that don't honor warranty on parts that are supposed to be under warranty. will give any lame excuse to void warranty. I lost a lot of hard earned money, stay away
I enjoyed my sales experience with Andy Thompson. He was low pressure and to the point with no games.
But, a good sales experience was not the end of the story. The prior owner of the 2005 Caravan I bought did not provide some of the van's equipment when he traded it in. I didn't notice some of this equipment was missing until I drove the van home.
This was the first used car I had ever purchased and I prepared myself for a fight to get Ron Westphal to replace the missing equipment. It turns out I had no reason to worry.
Andy sent me an e-mail the following Monday to follow up on the sale. I was pleasantly surprised that Andy had initiated contact with me to check on my satisfaction. I never expected this level of service buying a used Dodge from a Chevy dealer.
I responded to Andy's e-mail and told him about the missing equipment. Andy followed up diligently and responded promptly to my questions and concerns. He did a great job taking care of everything and all of the items were replaced within about a week.
Since some of the equipment needed to be programmed or replaced by a Dodge dealer, Andy arranged to have a local dealer handle these items at no cost to me. I went to the Dodge dealer, they knew who I was and what I needed when I got there and they took care of everything. I was really impressed at how well Andy had set this up.
I had a great experience and I will certainly recommend Ron Westphal to to my friends, family and neighbors. There's no doubt I will check out Ron Westphal the next time I'm in the market for a vehicle.
Post Thanked
0
times Post Booed
0
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Ron Westphal Chevrolet is a dealer in Aurora, IL. Ron Westphal Chevrolet offers Chevy. Please feel free to Rate and Review the Ron Westphal Chevrolet Dealership so other Car Buyers can know what dealerships in the Aurora, IL area are great and which ones are just so-so. You can also use the Map below to locate other Aurora Car Dealerships quickly and easily!
Ron Westphal Chevrolet
these guys are a bunch of crooks!!!!
This dealer stands behind what they sell.