Rick Matthews Buick Pontiac GMC in Brooksville FL

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Rick Matthews Buick Pontiac GMC

(352) 597-2758

15164 Cortez Boulevard

Brooksville, FL 34613

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Service Dept Parts may be way overpriced.

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(Read Detailed Review)

July 8, 2009, 2:58 pm

Car Dealer Check Member

Join Date: Jul 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


Service Dept Parts may be way overpriced.

Why was your vehicle being serviced?

Repair

Were you given an accurate wait time?

Yes

Would You Recommend this Dealership?

Year of your vehicle

1997

Make of your vehicle

Buick

Name of Your Service Technician?

Donnie Pelham

Review Ratings Score
Problem Fixed	3		Greeting	3
Honesty	3		Time	3
Questions	3		Promises	3
Treated	3
Overall Score		3.00

Dropped car off to have leaking intake manifold gasket replaced. Dealership driver took me home. Received call car was ready & driver took me back to dealership. Service adviser Donnie stated Technician called that car has misfire & needs a coil. The car was running fine when I took it in. Donnie stated a new coil would be $190. My bill was already $728. I told Donnie I could not afford the expensive coil. He told me to wait. The car was ready at 5:30pm. I started the car & it would hardly run. It shook, service engine light was flashing & an alarm was going off. Service dept was now closed so I drove to an auto parts store where they scanned my engine computer which showed #6 misfire. I purchased a new coil for $26 & installed it myself. Car runs great. Sounds like an atempted rip off to me
Beware of Rick mathews service dept!.

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Rick Matthews Buick Pontiac GMC is a dealer in Brooksville, FL. Rick Matthews Buick Pontiac GMC offers Buick, GMC and Pontiac. Please feel free to Rate and Review the Rick Matthews Buick Pontiac GMC Dealership so other Car Buyers can know what dealerships in the Brooksville, FL area are great and which ones are just so-so. You can also use the Map below to locate other Brooksville Car Dealerships quickly and easily!

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Rick Matthews Buick Pontiac GMC in Brooksville FL

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