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Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
Mike?
Review Ratings Score
Pricing
1
Greeting
3
Honesty
1
Time
0
Questions
1
Promises
1
Financing
0
Treated
3
Overall Score
1.25
Before arriving, I did my homework on value of my trade in and cost of the vehicles I might want. Surprisingly, they offered a TMV amount for my car. However, they jacked up the price of the vehicles.
I refused the offer and left on friendly terms. The sales and finance guys were friendly enough with the normal level of sales pressure. They did use the time-wasting tactic by having me wait around a few times, leaving to "attend to something important." This is a way to try to make a customer feel inferior and goad them into trying to please the sales and finance people by buying.
Obviously, it works, unless you hold an advanced degree in behavioral psychology. I played with them, since I had time to kill, by giving several false starts and indicators to think they made the sale. Yes, I like to psychologically punish people who misbehave.
In summary: Do Your Homework before going here, and you can avoid being ripped off (which means taken for more than the car you want is really worth). If you don't get a fair deal, just get out of there!
I had to get some work done on my truck in a hurry because I was going out of town. I called Reno Dodge and they said to come down as soon as I could and they would look at the problem. I was in and out of there within the hour! I couldn’t believe it they were so accessible and friendly and made my trip worry free! I would recommend that if you need any work done on you vehicle to take it to Reno Dodge!
I have bought cars from Reno Dodge for several years and my expectations just keep being exceeded. They have the best performance by any dealership that I have dealt with by far. The staff is very helpful and understood the product inside and out. They really stand by their motto “you talk, we listen” they helped us find just what we needed. We didn’t feel as if we were under pressure from the time that we walk into the dealership to the time our vehicle was delivered. The finance department worked very hard to get us the best deal possible. I would recommend this dealership to any one looking to by a new or used vehicle.
Post Thanked
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