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** This review is not verified by SOPISSED ***
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the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
Review Ratings Score
Pricing
3
Greeting
3
Honesty
3
Time
3
Questions
3
Promises
3
Financing
3
Treated
3
Overall Score
3.00
THEY SEEMED VERY NICE AT FIRST.BUT ONCE WE WENT OVER THE CAR THEY LIED ABOUT WHAT WAS ON THE CAR AND SAID THEY WOULD GIVE US THE PRICE WE WANTED AND WHEN WE GOT HOME WE REALIZED THEY ADDED ON A BUNCH OF STUFF BRINGING THE CAR TO ITS FIRST PRICE.WHEN I GOT HOME I REALIZED THE GUY WHO DROVE THE CAR TO THE FRONT FOR PICK UP HAD OIL ON HIM AND MY NEW SEATS WERE COVERED IN IT.IT TOOK ALOT TO GET THEM TO FIX IT.THEY SEEM NICE BUT AFTER YOU BUY A CAR FROM THEM THEY ACT LIKE THEY COULD CARELESS WHAT YOUR NEEDS ARE.THEY SAID THE CAR HAD XM AND IT DIDNT WHEN I WENT BACK IN TO ASK ABOUT IT THEY SAID THEY THOUGHT IT DID.THEN I TOOK THE CAR IN TO HAVE AN OIL CHANGE I NOICED MY GAS MILEAGE WASNT THE SAME THEY DIDNT CHANGE THE FILTER LIKE THEY SAID AND THEY DID SOMETHING TO MY SUNROOF SO EVERYTIME IT RAINED EVEN WITH IT CLOSED I WOULD HAVE ABOUT 2 TO 3 INCHES OF WATER IN THE FLOOR AND WHEN I TOOK IT IN THEY SAID THEY WOULD FIX IT.IT TOOK 3 TIMES TO FIX IT AND THEY DIDNT WANT TO CHANGE THE CARPET THEY ONLY WANTED TO STEAM CLEAN IT.BY FAR THE WORST PLACE AND MY MOM TRYED BUYING A CAR FROM THEM AND CAUGHT THEY UP IN A LIE AND WENT TO ANOTHER DEALER GOT THE SAME CAR FOR 6,000 LESS THEN WHAT THEY WANTED:mad ::mad :
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My parents experience at Reliable***This Review is not Verified by Babygirl012***
** This review is not verified by Babygirl012 ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
Review Ratings Score
Pricing
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Financing
0
Treated
0
Overall Score
0.00
The reviewer has not entered a review text
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January 4, 2009, 8:36 am
Babygirl012
Car Dealer Check Member
Join Date: Jan 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
Update on My parents experience at Reliable
My parents walk-in to Reliable and was greeted by a salesmen last week they was told the vehicle they was interested in could already be sold. Then for the past two days Friday and Saturday Reliable has called and wanted my parents to come back in, the deal on that vehicle my parents was interested in fell through so Reliable called Friday and then Saturday wanted to make a trade with my parents. Reliable called again on Saturday wanting to know what my parents needed for there car to make the trade for the Reliable vehicle so then Reliable told my parents to load it up and bring it in and that they thought they could make a good trade. My parents loaded up the car right then and headed for Springfield Mo from Lebanon Mo they got here and sit for 30 minutes and the salesmen and the manager never came around then finally another salesmen came over a preceded to tell my parents that the vehicle that Reliable had called them about that he was just drawing the paperwork up and it was now SOLD. I think that is very POOR business. They knew that my parents was coming up with the car and then Reliable went and sold it right underneath my parents while they was sitting there waiting. The manager and the salesmen had no guts to come and be honest and let my parents know they had sold the vehicle right underneath them so that tells me that Reliable knew that they was in the wrong. POOR BUSINESS MANAGEMENT. Reliable manager should have come out and been honest right up front and then I think since Reliable was the one that called my parents they should have offered to pay for the gas that was wasted and the time wasted on Saturday for nothing. Needless to say they never offered anything the manager and the salesmen hid and had the other salesmen come and tell my parents. I'm sure my parents will never darken Reliables lot again they have been known for bad business in the past and everyone needs a 2nd chance they got there's and they done very POORLY and therefore never again.My opinion is that I would think very hard before going to Reliable and getting messed around on a vehicle deal. Reliable did wrong no dought but they should have done the right thing and at least made it right for the time and gas wasted for the day. Needless to say they didn't make it right and never will. I just wanted people to know how my parents was treated. POOR BUSINESS.( By the way Reliable salesmen that came over after 30 minutes finishing up the paperwork on the vehicle my parents was there for told my parents that he could make them a sweet deal on a another SUV that really took some nerve on Reliables part needless to say my parents was not interested in any other deal that they had to offer. I hate to have to ever give a bad review for anyone but this was very POOR BUSINESS I think people needed to know what kind of business they run.
This was the most helpful dealership I have ever visited. The Big Lot folks go out of their way to make you a Completely Satisfied customer, which is their motto. I spoke with other local dealers like Pinegar, Mayse, Hanks, etc. and none wanted to make the deal I was looking to make. I will repeat buy and recommend to all of my friends and family!!
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Reliable Chevrolet is a dealer in Springfield, MO. Reliable Chevrolet offers Chevy and Mercedes. Please feel free to Rate and Review the Reliable Chevrolet Dealership so other Car Buyers can know what dealerships in the Springfield, MO area are great and which ones are just so-so. You can also use the Map below to locate other Springfield Car Dealerships quickly and easily!
Reliable Chevrolet
My parents experience at Reliable
Update on My parents experience at Reliable
( By the way Reliable salesmen that came over after 30 minutes finishing up the paperwork on the vehicle my parents was there for told my parents that he could make them a sweet deal on a another SUV that really took some nerve on Reliables part needless to say my parents was not interested in any other deal that they had to offer. I hate to have to ever give a bad review for anyone but this was very POOR BUSINESS I think people needed to know what kind of business they run.
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