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Bertera Chrysler Reviews

Reviews of Bertera Chrysler
If you plan on shopping at Bertera Chrysler in Palmer MA be sure to read the reviews.

Bertera Chrysler



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1187 Thorndike Street
Palmer MA 01069
(413) 734-4980

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Overall 0.750.750.750.750.75
Sales 0.750.750.750.750.75
Service N/A
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Liars and Cheats
September 5, 2008, 4:51 pm
 
Join Date: Sep 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
linto is on a distinguished road
0.750.750.750.750.75
Default Liars and Cheats

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Marlon

Review Ratings Score
Pricing3    Greeting3
Honesty0    Time0
Questions0    Promises0
Financing0    Treated0
Overall Score0.75

These people use every trick in the book. The car we looked at had higher mileage, but that's "all highway miles." The car was just traded in "by a friend of the manager's" who "took great care of it."

We were going to pay with cash and didn't have the money right away, so we paid $100 holding fee. No salesperson would return our call while the car was on hold; we presume it was so they could hold out for customers who could pay more for it. After trying to get my fee refunded, they "lost my paperwork" and there was "nothing they could do." They wouldn't even refund me $100.

These people are despicable and they should be ashamed of themselves.
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  Report Review
September 29, 2008, 1:37 pm
 
Join Date: Sep 2008
Reviews: 0
Review Comments: 1
Forum Posts: 0
linto is on a distinguished road
Default Comment on Liars and Cheats

I AGREE. THEY LIED TO ME ABOUT THE INTEREST RATE THAT I COULD QUALIFY FOR AND SO THEY GOT ME A RATE OF 13.99 AND TOLD ME THAT THIS WAS THE BEST THEY COULD DO. AFTER SIGNING ALL THE PAPERWORK I LEARNED THAT I HAD BEEN QUALIFIED FOR 5.9 BY A COMPETITIVE DEALERSHIP. THEY REFUSED TO HELP ME GET A BETTER RATE AND SO I GOT STUCK WITH THE CAR AND A EXTREMILY HIGH INTEREST RATE. THEY LIED TO ME AND DID NOT APPRECIATE MY BUSINESS AS THEY ARE "ONE OF TEH LARGEST DEALERSHIPS IN MA" AND SO MY BUSINESS DID NOT MATTER TO THEM. DO NOT THRUST THEM. DO YOUR HOMEWORK AND GO TO ANOTHER DEALERSHIP. ONLY USE THEM AS YOUR LAST OPTION! I AM NOW OUT OVER 20 THOUSAND DOLLARS BECAUSE OF THEM!!! BECAREFULllll
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