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July 26, 2008, 7:55 pm
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Join Date: Jul 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Warranty on an expensive part not upheld.
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Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
Yes
Would You Recommend this Dealership?
No
Year of your vehicle
2000
Make of your vehicle
mercedes c280
Name of Your Service Technician?
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| Review Ratings Score |
| Problem Fixed | 0 |
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Greeting | 1 |
| Honesty | 2 |
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Time | 2 |
| Questions | 0 |
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Promises | 0 |
| Treated | 0 |
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| Overall Score | 0.71 |
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They did a poor job diagnosing the cause of my radio problem.I replaced a part on their recommendation at the cost of 1000. The problem disappeared for about 6 weeks and then reoccurred.When I brought the car back in, within the 1 year part warranty period they refused to replace the part( which was *under warranty) and expected me to buy the same part again at the current cost of over $1000.They are far from customer oriented and I would never return to this dealership again.
 Post Thanked 0 times  Post Booed 0 times
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Quirk Mercedes
