Pohanka Hyundai Pohanka Hyundai in Temple Hills MD
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The bottom line is they sold me a lemon for a car. I bought a 2000 Honda Accord from them and now the transmission is gone. I paid 140000 for the car with a car payment of 408.00 per month i took the car back 3 times and each time they told me nothing was wrong with the car, now the whole transmission is gone the extended warrenty people said they were only going to pay for the internal parts and I had to pay for external parts which is totally wrong. They told me I could keep the car for six months and trade it in come to find out I can trade it in without puting another 2500 dollars down on a another car. The managers are rude and nasty they dont care. All they care about is selling a car. I dont have that kind of money, I bought the car so that I could have reliable transportation back and forth to work
I went to Pohanka hyundai because I wanted to get 2 hyundais. 1 for me and 1 for my wife. I am in the military and had just moved back to the states from overseas and had no cars. The dealership had great pricing online and was close so we decided to check things out.
Initially things were fine. We found the 2 cars we had been researching. We test drove them and I decided to talk numbers. I wanted to know the total costs of both cars after Tax, License and Title. My plan was to get the quote, go home and shop for insurance since I had none and come back the next day.
My wife and I go in the office to talk with one of the managers. I tell him what I want/. He gives me the pricing on the first car. Then asks Do we have a deal? I say no I need to know the price on the other car as well. Things start to get weird here. He says, yes but do we have a deal on this car? I tell hime no again and infrom of my wife says "What the F### are we doing here then?"
As calmly as I could, I explained to him that although I am buying 2 seperate cars the money is coming out of 1 paycheck so we don't have a deal on either car until I get the price of both cars.
He gets me the quote and then asks do we have a deal. I said no again, I am going home to research insurance and discuss spending 30k with my wife before commiting. He curses again in from of my wife. It was at that point I took the quotes went to a Hyundai dealership in Waldorf and bought the cars for the same price.
Pohanka Hyundai your manager lost the sale of 2 cars.
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Pohanka Hyundai Pohanka Hyundai
Disgruntled Customer
Not a good experience
