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Good or Bad.
** This review is not verified by rbsavage3 ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Fred Shepard
Review Ratings Score
Pricing
4
Greeting
5
Honesty
5
Time
5
Questions
5
Promises
5
Financing
3
Treated
5
Overall Score
4.63
I purchased a 2009 Nissan Altima yesterday. The purchase was a two day process which was how my wife and I wanted it.
Day One I came and explained my requirements. I had to have a car that would fit two car seats and a booster seat. I also told the saleman that I wanted the blonde interior and I needed need alot of options. After that my wife pulled up in our van with our three girls. They waited in the lounge while I installed the three car seats in an Altima that the salesman brought around.
The seats fit so we were on. The bad news is that they only had one Altima with the blonde interior. While I was installing the car seats the salesman took my trade in for an estimate.
Next came be price negotiation. We told them that what our budget was and of course they wanted more which is to be expected. We left planning to come the next day.
Yesterday we had an email exchange with Fred Shepard where we negotiated a price. He and my wife both seperately recommended against the "blonde" interior. I agreed to look at a red one with black interior.
After work I showed up and was taken to the two cars and I checked the both out. I decided on the white/blonde one and did a test drive where the sales man gave me a tour of the car.
When we returned we quickly did the paper work. Since we were not financing through the dealer and I had a check for the agreed price everything went very quick from there. There was a gentle push for an extended warranty. Which is to be expected.
The paper work went so fast that I had to wait a little for them to finish their delivery preparation checklist.
This is my third purchase from Passport Nissan of Alexandria and I would recommend them to anyone.
I haven't purchased a new car for a number of years...my trade-in was 13 years old, but they gave me a larger-than-expected trade-in allowance. I knew what kind of car I wanted to look at (Altima Coupe) and what I felt I could afford. The salesman, Ray Webb, took me directly to the car I ended up getting. He was superb in his assistance and never pushy...very empathetic. I would say that he and their finance head did everything they could to inform me of all options and ended up giving me an excellent price for a great car. I recommend especially these two guys if you are looking for a great car buying experience!!
Post Thanked
0
times Post Booed
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Poor quality and service***This Review is not Verified by hokienc90***
** This review is not verified by hokienc90 ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
keith
Review Ratings Score
Pricing
3
Greeting
1
Honesty
1
Time
0
Questions
1
Promises
3
Financing
4
Treated
1
Overall Score
1.75
Sold car being told that tires had at least 50% life left. Tires wouldn't even pass MD inspection and told by inspector that they were dangerous. Deealership refused to replace or make any concession at all. very poor.
Post Thanked
0
times Post Booed
0
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Poor quality and service***This Review is not Verified by hokienc***
** This review is not verified by hokienc ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
Keith
Review Ratings Score
Pricing
3
Greeting
1
Honesty
1
Time
0
Questions
1
Promises
3
Financing
4
Treated
3
Overall Score
2.00
Sold me a car w/ faulty tires that would not pass state inspection and then refused to even consider replacing them of offer comparable concession. Waited forever during the sales process. worst experience I've had w/ buying a vehicle from local dealerships.
My wife and I were looking for a new Nissan Altima. I walked in the dealer with a friend of mine one night and had a reasonable experience. I told the sales manager Fred that I would need to talk with my wife. He said to look around and he would beat any other price, but that he was willing to start negotiating at invoice price. I convinced my wife to take half a day off so we went back to buy the car at Passport. On the phone, I told Fred that we were both very busy people and what monthly price I wanted and he assured me we could work it out. When we got back to the dealer, they showed us the car, took us to meet the service dept...everything except finance. When we finally pushed to see finance, they asked us to sign a paper that agreed upon the price (which was $2000 more than I had been told would be the starting negotiation point). We refused and talked with finance. After two and a half hours of wasting our time, we walked out. The one thing that burns me up most is the lack of integrity. If you tell me something, don't change it when I get to your dealership because you think you've got me trapped. Just so you know...they never called us, asked us if they could negotiate, or anything. In the end, we went to another Nissan dealer in Rockville, MD and got the car we wanted at a fair price with no hassle. My advice is not to do business with Passport Nissan until you want them to take your money and time.
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Passport Nissan of Alexandria is a dealer in Alexandria, VA. Passport Nissan of Alexandria offers Infiniti and Nissan. Please feel free to Rate and Review the Passport Nissan of Alexandria Dealership so other Car Buyers can know what dealerships in the Alexandria, VA area are great and which ones are just so-so. You can also use the Map below to locate other Alexandria Car Dealerships quickly and easily!
Passport Nissan of Alexandria
Third Time buyer from Passport
What agreat experience!!
Poor quality and service
Wasted My Precious Time