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Paramount Kia of Asheville in Asheville NC

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Paramount Kia of Asheville

(828) 298-6006

740 Tunnel Road
Asheville, NC 28805

Overall Rating 1.291.291.291.291.29
Sales Rating No Ratings Yet
Service Rating 1.291.291.291.291.29

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September 20, 2009, 6:13 pm
mbunker
Car Dealer Check Member
 
Join Date: Sep 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
mbunker

Default Will lie for the quick sale
2.382.382.382.382.38

** This review is not verified by mbunker ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?

Review Ratings Score
Pricing4    Greeting4
Honesty1    Time1
Questions1    Promises1
Financing3    Treated4
Overall Score 2.38

I went to look at a car on their lot I had found on-line, and I didn't buy that day because my wife and I wanted to talk it over and I wanted to do some research to find out how much the car was worth. They called me the next day and said "We have some bad news, that car you were looking at is about to go back to auction within a couple days if it didn't sale". (figured this was a common sales pitch). So I told them what I was willing to pay for that particular vehicle and the salesman told me he'd ask his manager (yadi yadi yadi-you know how it goes) and that he'd call me back. I waited a week and he never bothered to call or let me know what the deal was. So I contacted them again and they told me my bid was too low, and they weren't willing to negotiate.."maybe a couple hundred". I said thats fine, go ahead and send it to auction (since it should have already gone 4 or 5 days ago). 2 weeks later I got on-line to look around again and the car was still sitting there. I felt lied to just to get a quick sale. The salesman was nice, but was willing to lie to sale and I won't do buisness with people of that character. If they lie once, what will keep them from doing it during the deal or later down the road?
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April 19, 2009, 9:04 am
SDPH
Car Dealer Check Member
 
Join Date: Apr 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
SDPH

Default Absolutely Awful
1.291.291.291.291.29

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
2006

Make of your vehicle
Kia Optima

Name of Your Service Technician?

Review Ratings Score
Problem Fixed0    Greeting3
Honesty0    Time2
Questions1    Promises0
Treated3   
Overall Score 1.29

Car was taken to Paramount Kia to get sagging head liner repaired. I seriously thought repair would be performed correctly after service technician berated and totally blew off the repair previously done in Jacksonville, FL. The technician who was responsible for the repair was a braggart. Said he could repair the problem in one day. The repair took four. Paramount Kia refused to pay for the car rental bill of four days, did not appologize for the added time taken to repair the problem and went so far as too tell my wife and I to go somewhere else for our repairs if we weren't satisfied. Well, we were not. The so called repair lasted for two weeks. We again have a sagging headliner. By the way, their parts are outrageously expensive. A hub cap for my 2007 Kia Spectra was quoted for $88.00 with them. Went to the internet and found the same hubcap on hub cap haven.com for $30.00. Do not do business with these crooks. They do not warrant their repairs!
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