If you plan on shopping at Oxmoor Toyota in Louisville KY be
sure to read the reviews. If you have already shopped at Oxmoor Toyota
please take a moment and write a car dealer review and let others know what to expect,
Good or Bad.
Oxmoor Toyota is now trying to act like they care. Well, Oxmoor, It's Too Late!! Maybe if you had actually cared intially, I might not have had to take futher action: made a compliant with the B B B and the attorney general's office.
You can try and erase my comments, but I will continue to post: the public has a right to know that some of your sales people shoulw not still be employed with your dealership. There is no reason for a customer to be yelled at when they have questions.
They are having friends and family post positive comments to offset cutomers true complaints. This is deceitful!
** Stay away from Oxmoor Toyota **
They will try and haggle more than is neccessary
They have a negative rating with the Better B. B.
*62 complaints in the last 3 yrs. *
They will also get mean when you try and walk away.
Dealerships are commission based, which makes Oxmoor's sales teams very dishonest in order to make a sale.
Save yourself a trip.
ATTENTION: Stay away from Oxmoor Toyota!! --- Especially if you are female ----
They will lie, intimidate, and bully you so they can make a sale
Then they will make you feel as though you are the stupid one
--- DO NOT BUY FROM OXMOOR TOYOTA ---
1st Complaint:
The deal was unscrupulous
They were dishonest: They lied to me, they tried to intimidate me, then they bullied me to try and keep a deal closed all the way.
This deal is not legal or good: and should be deemed null and void
2nd Complaint:
It was not a fair and legal business transaction:
The bottom line is that they are selling products not disclosed
They mishandled my paperwork: financial institution not honored; they continuously changed the financial #’s (money) No warranty; yet it IS still under factory warranty…no paperwork showing certified; but the 'assured' me it had been
Offer: 13, 595
Bank: 14, 423.12 (final amount to be financed)
Contract: 15, 0003.12
Very deceitful: It was not a fair and legal business transaction
- They have 59 processed complaints w/the Better Business Bureau in the last 3 yrs. alone -
** My issue is not w/the car itself: it is w/the abusive and deceitful selling practices which are condoned, and encouraged, by the current General Manager: John Barrera **
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August 1, 2009, 11:36 am
mike1020
Car Dealer Check Member
Join Date: Jul 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
Comment on Do Not Buy from Oxmoor Toyota
TrulyAnnoyed, You need to go back through all of your complaints and rebutt. Oxmoor Toyota is now trying to follow up on customer complaints. They are also trying to delete negative comments, as some of mine have been. One the one hand, it's nice to know that someone has noticed,but on the other, it appears that they are trying to make the unhappy customers seem like they are nuts. Strangely, there have been numerous positive posts in the last week.Maybe they have gotten wise and let certain team members go. Best of luck in your battle!
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