Open Road Acura of Wayne

Open Road Acura of Wayne Website
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Overall rating of
1.5
based on 3 reviews

1425 State Route 23
Wayne NJ 07470
(973) 696-5700

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3 Reviews of Open Road Acura of Wayne

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  1. Thomas MacDonald Review:
    September 29, 2012
    Review Score:
    Pricing
    Greeting
    Honesty
    Time
    Questions
    Promises
    Financing
    Treated
    • Pressure from salesperson to "Buy Now" Normal
    • How did you first contact the Dealership Walk-In
    • Did you purchase from the Dealership Yes
    • Would you Recommend this Dealership No
    • Name of Your Salesperson Chris and Carl
    My Open Road Acura of Wayne review

    Spent 6 hrs at dealer. We purchased a certified 2010 TSX, test drove and was happy, didn’t not look at fine details because it was a CERTIFIED PRE OWNED car. Upon further review the following morning in the light ( we were there til after closing hours) we found the following : Chrome exhaust pipe tip is missing, roof molding on passenger side was missing, numerous paint chips down to metal on hood in light it looked like it was just dirty but was assured after detailing it would be fine, windshield had a chip in it (again, in daylight it actually looked like bird poop however it WAS NOT) Rear windshield and back of trunk had A LOT of scratches. Leaves in trunk and dead bugs in the back of the car. We were charged $95 for detailing.

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  2. johnsmith Review:
    September 18, 2008
    Review Score:
    Problem Fixed
    Greeting
    Honesty
    Time
    Questions
    Promises
    Treated
    • Vehicle serviced for Maintenance
    • Accurate estimated wait time None Given
    • Would You Recommend this Dealership No
    • Vehicle year 2004
    • Vehicle make Acura TL
    • Service Technician Some idiot
    My Open Road Acura of Wayne review

    The service at Open Road Acura of Wayne sucks. They do not know what they are doing and they will try and rip you off. DO NOT TRUST THEM AT ALL !!!!! :mad:

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  3. bpmc58 Review:
    January 26, 2007
    Review Score:
    Pricing
    Greeting
    Honesty
    Time
    Questions
    Promises
    Financing
    Treated
    • Pressure from salesperson to "Buy Now" Normal
    • How did you first contact the Dealership Internet
    • Did you purchase from the Dealership No
    • Would you Recommend this Dealership No
    • Name of Your Salesperson Christie & Dwayne
    My Open Road Acura of Wayne review

    They lied about their pricing. They told me a price over emails and when I went there they find excuses to not be able to give me the price. Wasted my time!!! Don’t be fooled! Stay away from them.

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