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I have a Toyota Camry 2007, took it into the shop because I have paint peeling on the front. I was told by the service department that it was due to a rock chip. I talked to the manager who said they would call me when the representative from their corporate office came out. I have yet to hear from anyone. They obviously don't care if they lose future business, even in this bad economy.
Everybody before going to any dealer doesn't matter where you live should read the story on this site. It is a very sad story.
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May 10, 2008, 10:14 pm
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Michelle was friendly but not very knowledgable about cars. When introduced to Keith (the manager) and asking specific car questions, his response to me was, "This shouldn't be that difficult." My intention was to pay cash upfront for a vehicle that day with no financing. When putting out that kind of money I expect to get respect, help, and a friendly attitude. What I got were condescending remarks that turned me off. I will not return to that dealership and will let everyone I know what my experience was.
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