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April 6, 2008, 10:35 am
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Car Dealer Check Member
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Join Date: Apr 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Poor Customer Service
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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
Keith
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| Review Ratings Score |
| Pricing | 0 |
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Greeting | 1 |
| Honesty | 0 |
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Time | 0 |
| Questions | 0 |
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Promises | 0 |
| Financing | 0 |
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Treated | 0 |
| Overall Score | 0.13 |
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Michelle was friendly but not very knowledgable about cars. When introduced to Keith (the manager) and asking specific car questions, his response to me was, "This shouldn't be that difficult." My intention was to pay cash upfront for a vehicle that day with no financing. When putting out that kind of money I expect to get respect, help, and a friendly attitude. What I got were condescending remarks that turned me off. I will not return to that dealership and will let everyone I know what my experience was.
 Post Thanked 0 times  Post Booed 0 times
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Old Mill Toyota
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